# About Gavriel Studio

Source: https://gavrielstudio.com/about.html
Language: en

PT. Gavriel Kairos Indonesia · Last updated 17 September 2026

## 1\. Legal entity

Gavriel Studio is a trading name operated by:

**PT. Gavriel Kairos Indonesia**  
Menara Aria Office Tower Lt 7 Unit 11  
Komplek Harbour Bay Downtown, Jl. Duyung  
Kel. Sungai Jodoh, Kec. Batu Ampar  
Kota Batam, Kepulauan Riau 29444  
Indonesia

-   **Legal entity type:** Perseroan Terbatas (PT) — Privately held company
-   **Country of incorporation:** Indonesia
-   **Business Registration Number (NIB):** 0109260049967 (issued 1 September 2026)
-   **Tax Identification Number (NPWP):** 1000000010411109
-   **Business classification (KBLI):** 62199 — Other information service activities n.e.c.
-   **Investment classification:** PMDN (Penanaman Modal Dalam Negeri — domestic investment)
-   **Business scale:** Small enterprise (Usaha Mikro dan Kecil / UMK)
-   **Year established:** 2026
-   **Founder and director:** Erwin Gavriel Lim

## 2\. What we do

Gavriel Studio designs, builds, and operates AI agents and software for individuals, small businesses, and mid-market teams. Our service lines are:

-   **Personal Agent** — a configured AI agent that operates on a single user's messaging channel (typically Telegram), handling routine inbox triage, calendar management, and conversational workflows.
-   **Multi-Agent Workspace** — specialised agents deployed inside a team's existing collaboration platform (Slack, Discord, or Microsoft Teams), with role-based governance and audit logging.
-   **Multi-SaaS Bundle** — a subscription giving access to internal Gavriel Studio SaaS tools (order and inventory, customer comms, bookings, reporting).
-   **AI Audit & Security** — independent AI audits and ISO 42001 preparation engagements for enterprises.
-   **Workshops and seminars** — school, university, and corporate programs on applied AI and agent systems.

Where our services operate over the WhatsApp Business platform, we use the official **Meta WhatsApp Business API** (Cloud API), with full compliance to the [WhatsApp Business Policy](https://www.whatsapp.com/legal/business-policy) and [WhatsApp Commerce Policy](https://www.whatsapp.com/legal/commerce-policy). See [our WhatsApp use case](https://gavrielstudio.com/use-cases/whatsapp-customer-service.html) for the description.

## 3\. Operating model

Gavriel Studio operates as a fully-remote company with a registered virtual office in Batam, Indonesia. Day-to-day operations are run by a single founder (Erwin Gavriel) supported by a fleet of AI agents and a small number of interns and contractors. Subprocessors that handle customer data are listed at [/legal/subprocessors.html](https://gavrielstudio.com/legal/subprocessors.html).

We are working toward ISO 42001 certification. This work is in progress.

## 4\. Contact

For business, partnership, regulatory, or verification inquiries:

**PT. Gavriel Kairos Indonesia**  
Menara Aria Office Tower Lt 7 Unit 11  
Komplek Harbour Bay Downtown, Jl. Duyung  
Kel. Sungai Jodoh, Kec. Batu Ampar  
Kota Batam, Kepulauan Riau 29444  
Indonesia

-   **Email:** erwin@gavrielstudio.com
-   **WhatsApp:** [+62 821-7310-7809](https://wa.me/message/KXX6ZOVB6XW4F1)
-   **Phone:** +62 821-7310-7809
-   **Hours:** Asia/Jakarta (UTC+7), Monday–Friday 09:00–18:00. WhatsApp message replies typically within 24 hours.

For data subject rights, privacy inquiries, and DPA requests, see [our Privacy Policy contact section](https://gavrielstudio.com/legal/privacy.html#contact).

## 5\. Legal documents

-   [Privacy Policy](https://gavrielstudio.com/legal/privacy.html) — how we collect, use, retain, and protect personal data
-   [Terms of Service](https://gavrielstudio.com/legal/terms.html) — terms governing use of our services (includes Section 23 Meta WhatsApp Business additional terms)
-   [Subprocessors](https://gavrielstudio.com/legal/subprocessors.html) — current list of third-party subprocessors
-   [WhatsApp customer service use case](https://gavrielstudio.com/use-cases/whatsapp-customer-service.html) — description of how we use the WhatsApp Business API